UNOthai.com is a leading travel agency specializing in curated travel experiences in Thailand. We offer customized itineraries, seamless bookings, and exceptional local expertise for unforgettable journeys.
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Privacy Policy
At unothai.com, your privacy is our top priority. We are fully committed to protecting your personal information and maintaining transparency regarding how we handle your data. This Privacy Policy provides comprehensive details on our practices related to the collection, usage, disclosure, and protection of your information when you interact with our website and services. By accessing or using Unothai.com, you agree to the terms outlined in this policy.
We highly encourage you to read this policy carefully to understand our approach to safeguarding your privacy. Should you have any questions or concerns, feel free to contact us using the information provided at the end of this document.
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6 Steps to Protect Your Privacy
01. Information We Collect
To enhance your experience, we may collect various data types to deliver services, improve offerings, and personalize your journey.
06. Changes to This Privacy Policy
UNOthai.com may update this policy to reflect changes. You'll be notified of significant updates. Please review this page periodically.
05. Your Rights and Choices
You have rights over your personal data. We make it easy to access, update, or delete it. Feel free to Contact us with any questions.
02. How We Use Your Information
The information we collect serves several essential functions to deliver and improve our services. We may use your data for the following purposes:
03. Data Sharing and Disclosure
UNOthai.com values your privacy and never sells your data. We may share information with trusted partners only to provide and enhance services.
04. Data Security
We prioritize your data security, utilizing encryption, secure servers, and regular audits to protect your information from unauthorized access or misuse.
1. Information We Collect
In order to offer you the best possible experience and ensure smooth interactions with our website, we may collect a variety of information. This data allows us to provide services, improve our offerings, and customize your interactions with Unothai.com.
1.1 Personal Information:
This refers to information that you provide voluntarily when engaging with our services, and it includes:
Contact Details:
When creating an account, making a booking, or contacting us, you may provide information like your name, email address, phone number, and other relevant contact details. This information helps us personalize your experience and respond to your requests effectively.
Booking Information:
To facilitate your bookings, we may collect essential details such as passport information, travel preferences, and payment information. This ensures a smooth and efficient booking process and allows us to tailor our services to your specific needs.
Communication Data:
When you interact with our support team, we may collect information through customer service inquiries, feedback forms, or surveys. This data helps us understand your needs better, improve our services, and provide you with the best possible support.
We only collect this personal information when you choose to provide it, and it is strictly used to fulfill the purposes of your request, such as processing your bookings or sending you updates.
1.2 Usage Information:
We automatically collect certain types of data when you visit our website to help us understand how our site is being used and to improve the user experience. This includes:
IP Address:
This helps us understand where our users are located geographically and assists with troubleshooting, security, and fraud prevention.
Browser and Device Information:
Data such as the type of browser you use, the device’s operating system, screen resolution, and other technical details.
Website Activity:
Information on the pages you visit, links you click, the duration of your session, and how you arrived at the site (e.g., via a search engine or another website).
This data helps us identify trends, manage and improve our services, optimize your experience, and ensure that the website functions efficiently across different devices.
1.3 Cookies and Similar Technologies:
We use cookies and similar tracking technologies, such as web beacons or pixel tags, to enhance your interaction with our website and to personalize content based on your preferences. These tools allow us to:
Improve User Experience:
By remembering your preferences and past actions, we can streamline your browsing experience, making it more intuitive and efficient.
Analyze Website Traffic:
We collect aggregated data on traffic and usage patterns to understand how visitors navigate our site, allowing us to identify areas for improvement.
Targeted Advertising:
Cookies help us deliver relevant advertisements based on your browsing history and interests, ensuring that our marketing efforts are aligned with your preferences.
You have control over how cookies are used and can manage them through your browser settings. However, please note that disabling certain cookies may limit your ability to fully use certain features of the website.
2. How We Use Your Information
The information we collect serves several essential functions to deliver and improve our services. We may use your data for the following purposes:
To Process Transactions:
We utilize your personal information to facilitate bookings, confirm reservations, and complete any financial transactions related to your use of Unothai.com’s services.
To Communicate with You:
We may send you service-related emails, notifications about your bookings, or important updates related to your account. We may also send you marketing messages, but only if you have opted in to receive such communications.
To Improve Our Website and Services:
By analyzing usage data, we can make informed decisions on how to enhance the site’s functionality, add new features, and ensure a seamless user experience.
To Ensure Security:
We use data, such as IP addresses and device details, to monitor for potential security risks, prevent fraud, and protect the integrity of our systems.
To Provide Customer Support:
Your information allows us to respond to inquiries, resolve issues, and offer personalized assistance when needed.
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3. Data Sharing and Disclosure
UNOthai.com respects your privacy, and we do not sell or rent your personal information to third parties. However, we may share your data with trusted entities under certain circumstances:
Service Providers:
We collaborate with third-party companies to assist in various operations such as payment processing, marketing, analytics, and website hosting. These partners are provided with only the information necessary to perform their services and are required to uphold strict standards of confidentiality and data security.
Legal Compliance:
In situations where we are legally obligated to comply with requirements, we may disclose your information as required by law, including in response to court orders, legal proceedings, or government requests. This is done solely to ensure adherence to applicable regulations.
Business Transfers:
If Unothai.com undergoes a business change, such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. Any entity receiving your information will be required to follow similar privacy practices to those that we maintain.
4. Data Security
We take the security of your personal data very seriously and implement multiple measures to protect it from unauthorized access, alteration, disclosure, or destruction. Our methods include encryption protocols, secure server environments, and regular security audits to ensure your information is safe.
We use advanced encryption to secure data transfers, especially for sensitive information like payment details. Our servers have restricted access, and we regularly conduct security assessments to proactively address potential risks. Only authorized personnel can access your data when required for operational purposes.
Despite our best efforts, no method of online transmission or electronic storage is entirely secure, so we cannot guarantee absolute security. However, we continuously strive to protect your data as effectively as possible.
We also encourage you to take precautions, like using strong passwords, updating them regularly, and keeping your login details private. If you detect any suspicious activity, please contact us immediately to help secure your information further.
5. Your Rights and Choices
You have certain rights regarding your personal data, and we strive to make it easy for you to exercise them:
01
Access and Update Information:
You can easily access and update your personal information by logging into your account or contacting us directly. We believe in transparency and want you to have control over your data.
02
Opt-Out of Marketing Communications:
If you no longer wish to receive marketing emails, you can opt out by following the unsubscribe instructions in any email or by adjusting your communication preferences in your account settings.
03
Request Deletion:
You can request the deletion of your personal information, and we will accommodate your request, subject to any legal or contractual obligations that may require us to retain certain data.
04
Data Portability:
In some cases, you have the right to request a copy of your data in a portable format, allowing you to transfer it to another service provider if needed.
6. Changes to This Privacy Policy
We may occasionally update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. When we make significant updates, we will notify you by posting the revised policy on our website and updating the "Last Updated" date. We encourage you to review this page periodically to stay informed about how we protect your privacy.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: [email protected]
Phone: +66-99-000-9588
Address: Gaysorn Centre (Gaysorn Village), 999, Phloen Chit Road, Lumpini,. Pathumwan, Bangkok 10330 Thailand
